Privacy Policy | Staff Timer App

Staff Timer (“Staff Timer”, “ST”, “us”, “our”, and/or “we”) aims to bring global businesses on board to enable them improve their work-force related performance in today’s competitive business landscape and helping them stay ahead of the curve. This privacy policy (the “Policy” ) describes our practices about how Staff Timer uses, shares, and processes information concerning our clients, end- users, and/or website visitors (“you” and/or “your”) whose personal data may be collected by us when you submit the same on our website, browser or desktop applications or while you make use of our services.

YOUR PERSONAL INFORMATION

Personal Information

When you browse our website (stafftimerapp), we collect the Internet Protocol (IP) address of the device you are using, cookies (small files that we embed on your computer, only if you consent to it) to enable our systems to recognize your browser and capture and retain certain information. We collect this data so that we can identity why our visitors are dropping out of the website and to identify areas of improvements to make the experience more engaging for you.

If you choose to communicate with us via chat or our instant messaging pop-ups, we will collect your name and your emails, as well as the logs of your chat. We only use this information to respond to your messages or to inform you about our products and services.
If you choose to contact via the contact forms on our website, we may collect your name, email address, and company name, and any free text field information you choose to include. At the completion of this contact form, your IP address is no longer anonymous, and we will be able to identify you by a combination of your IP address and contact information.

When you sign up for StaffTimerApp, we may collect your name, email, and phone contact number, and any other information required to set up your end-users’ accounts. This allows us to personalize your account, and send you invoices or updates, or contact you concerning your account. However, we will never sell or rent your personal information to any third-party.

Screenshots

Our SaaS is provided to capture screenshots of your (or your end user’s) workstation screen after a set interval of time. You and/or your end-users can view the recorded screenshots for as long as you have agreed for their storage in our servers. You also have the option to view your end user’s screenshots using real-time monitoring. You and your end-user can delete screenshots from the system. All other information such as websites visited and application used can be viewed by you only. Screenshot, website, and application data is only tracked when you enable the use of our service and is not captured or recorded when you have disabled the same or are offline. Website and application monitoring is active for all users of the system when they are tracking time. Screenshots monitoring can be individually activated or deactivated by you or whosoever has been given access by you.

NEWSLETTERS

We may collect your email, if you choose to subscribe our newsletters. We send newsletters annually, quarterly, or bi-monthly with highlights and news about marketing, reminders, new feature updates and/or new blog posts. You may “UNSUBSCRIBE” link in our email footers, or by sending an email to [email protected] with the subject line “UNSUBSCRIBE” from the email address you wish to unsubscribe.

AGGREGATED INFORMATION

From time to time, we may also share anonymized and aggregated information about you or your end- users such as by publishing a report on trends in the usage of our services.

We ensure that the collection of your information or data is aligned with your or your end-user’s absolute consent. Our process is completely transparent and the end-user is informed which of their information will be used and for what purpose.

WE MAY ALSO USE DATA COLLECTED FOR

Training our machines to learn algorithms;
Continually train our artificial intelligence systems; and
Preventing fraudulent use of the services.

INFORMATION FLOW BEYOND US

We may disclose your information to any member of our group of companies (which means our subsidiaries, our ultimate holding company, and all its subsidiaries) or third party service providers insofar as reasonably necessary for the purposes set out in this policy. Some features of the services may be immobilized or changed by you. In order to completely comprehend the handling of end-user private information while using our services, the end-user must also review your privacy policy. We have facilities and staff in different countries around the world and as a result, personal information may be transferred to them or accessed from those locations. We take all the necessary actions to ensure the security of your personal information when transferred across borders. The end-user’s personal information may travel outside the European Economic Area (EEA). We have our office in the United Kingdom and provide services in various parts of the world. We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining and maintaining insurance coverage, managing risks, obtaining professional advice, and/or managing legal disputes.

Billing Information

Financial transactions relating to our website and services are handled by our payment services provider, Stripe. We will share transaction data with our payment services provider(s) only to the extent necessary for the purposes of processing your payments. You can find further information about the privacy policies and practices of Stripe at privacy policy.

HOW WE USE YOUR INFORMATION

To create your accounts;
To enable you to use our services;
To bill you for services;
To provide customer support;
To transfer your information in case of a sale, merger, consolidation or acquisition;
To better understand your needs and interest;
To send newsletters; or
To personalise your experiences.

SECURITY & STORAGE

Staff Timer website and the StaffTimerApp has industry standard security measure in place to protect the loss, misuse, and alteration of information under our control. We commit to take all reasonable steps in our control to ensure the safety of your information.
All the data is stored in a password protected cloud servers, either our or yours (up to your discretion) and various firewalls are in place for the servers’ protection including password protection; however, if you choose to store the data on your server, we ensure that all the sensitive data is encrypted while it is in transit. When the data is transmitted from one browser to another, we store it in an encrypted form where the minimum length of encryption is 256-key bits. The screenshots in the database backup are also stored in an encrypted form.

CORRECTING AND UPDATING YOUR INFORMATION

You may correct your factual errors in your identifiable information by logging into the website and editing your information or by requesting us the same at [email protected]

CHANGES TO OUR PRIVACY POLICY

We may be required to make changes to the services in the future in view of changing technology or services. Whenever we revise the Policy, the new version will be available on the homepage of our website. In case of any significant material change to our privacy practices, an appropriate notice will be provided to you.

PRIVACY COMPLAINTS

Albeit regrettable, we appreciate that there could be lapses. We take all complaints seriously and can assure you that we will do our best to deliver a satisfactory outcome. If you do wish to complain about how your personal data is used by us then please write to us at [email protected]. We will investigate and respond within ten (10) working days. This allows us time to investigate your complaint thoroughly.

ANALYTICS

We use Google Analytics to measure and evaluate access to and traffic on our website and/or services. Google operates independently from us and has its own privacy policy which we strongly suggest you to review.

COOKIES

We use first cookies (cookies set directly by us) as well as third party cookies (as described below). We may also use pixel tags (usually in combination with cookies) from third-parties described below to get information about your usage of our website or services, and your interaction with us through email or other communications. We do not use cookies to identify you personally but to gain useful knowledge about how our website and services are used so we can keep improving it for our clients and end-users. Please note that if you limit the ability of website to use cookies, you may be unable to access certain parts of our website and may not be able to benefit from its full functionality.